Draft for legal review. This policy is a working draft and is not yet in force. Items in square brackets will be filled in once DateVet is incorporated.
Written for the Digital Personal Data Protection Act, 2023 and the DPDP Rules, 2025. Effective date: [date].
1. Who we are
[DateVet Private Limited] decides how your personal data is used (we are the Data Fiduciary). Contact: [privacy email]. Grievance Officer: [name], [grievance email].
2. What we collect and why
| Data | Examples | Why we use it |
|---|---|---|
| Account | Phone number, first name, birth year, gender, city | Create and secure your account |
| Profile | Photos, intent, lifestyle; optional matrimony details | Show your profile and find matches |
| Pets | Pet profiles, health records, microchip number | Matching, badges and breeding checks |
| Verification | Selfie liveness result, ID check result (not the ID number) | Safety and trust |
| Location | Approximate location; precise only with your permission | Nearby matches and venues |
| Messages | Chats and media you send | Run chat; investigate reports |
| Payments | Plan, transaction references (card details stay with the store or gateway) | Billing and refunds |
| Device and usage | Device identifiers, app events, crash logs | Security, fixing bugs, improving the app |
Optional fields such as religion, community or allergies are used only for the purpose you choose them for, and you can remove them at any time.
3. Consent
We ask for your consent for each purpose in a clear notice. You can withdraw consent at any time in settings; some features may then stop working. We may also process data where the law permits without consent, for example to comply with a legal order or respond to a medical emergency.
4. Who we share data with
- Other members: the profile details you choose to show.
- Vet partners: pet records you submit for review.
- Service providers under contract: ID checks, hosting, messaging, payments, moderation and analytics.
- Authorities, when the law requires it.
- A buyer or successor, if DateVet is merged or acquired, under the same protections.
We never sell your personal data.
5. Where we store it
We store data mainly in India. Any transfer outside India follows the restrictions the government sets under the DPDP Act.
6. How long we keep it
| Data | Kept for |
|---|---|
| Account and profile | While your account is open, then deleted within 90 days |
| Messages | Deleted 90 days after account deletion, unless needed for an open report or a legal hold |
| Verification results | While your account is open, and longer only if the law requires |
| Payment records | As long as tax and accounting laws require |
7. Your rights
You can ask for a summary of your data and how we use it, correct or update it, erase it, nominate someone to act for you, and raise a grievance. Write to [privacy email]; we answer within 90 days, as the Rules allow, and aim for 7 days. You can also complain to the Data Protection Board of India.
8. Security
We encrypt data in transit and at rest, limit staff access by role, log access, and test our systems. If a breach affects you, we will tell you and the Data Protection Board as the law requires.
9. Children
DateVet is only for adults aged 18 and over. We close accounts we find belong to anyone younger and delete their data.
10. Changes
We will tell you about material changes before they take effect.