Draft for legal review. This policy is a working draft and is not yet in force. Items in square brackets will be filled in once DateVet is incorporated.
| Grievance Officer | [Name], [designation] |
|---|---|
| Contact | [grievance email] · [postal address], Jaipur, Rajasthan |
| Acknowledgement | Within 24 hours of receiving a complaint |
| Resolution | Within 15 days |
| Removal requests | Prohibited content removed within 72 hours of a complaint; our internal target for intimate images and impersonation is 24 hours |
| Appeal | To the Grievance Appellate Committee within 30 days of our decision |
| Records | We keep a log of complaints and outcomes for audits and the transparency summary |
In an emergency
If you or anyone else is in immediate danger, call 112. Report suspected child sexual abuse material at cybercrime.gov.in.